Primeassist AI – An AI Shopping Assistant for eCommerce Brands

AI Agents & Chatbots Tailored to Your Business

Train an AI in your brand voice — send a digital sales pro to connect and convert customers 24/7.

Trusted by leading brands globally

1:1 Conversations, at Scale

PrimeAssist handles every customer as if your one alone with authentic, impactful conversations that convert, win trust, and grow.

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Time Saved

Accelerate customer interactions and support with effective, smart automation.

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Fewer Disputes

Proactive, precise answers eliminate confusion and avoid customer disputes.

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Resolutions

Supported by successful experience in solving ecommerce issues at scale.

The conversational AI platform that enhances your operations

Effortless Support

Engage in intelligent, context aware conversations for quick insights.

Resolve 50% of Support Issues Instantly

Direct customers to the correct answers — anytime, anywhere, in any language while your team works on what’s most important.

Increase AOV by 20% with Intelligent Product Suggests

Call your AI sales guru — the one who knows what to suggest, when to upsell, and how to win customers back (with fewer returns).

Grow Every Cart

Access a vast knowledge base tailored to construction and engineering.

Unlock Customer Insights

Utilize pre built, expert crafted prompts for faster decision making.

Transform Data into Actionable Knowledge

Have access to millions of insights — from buying habits to most frequently asked questions — in simple, easy-to-use reports at your fingertips.

Legal-Ready Outputs

Generates properly formatted documentation with robust citations and footnotes that meets evidentiary standards

Evidence Engine

Generate precise, structured reports in legal-ready formats.

Protecting Your Data, Always

Your Data, Our Priority: Security You Can Trust.

We know trust is everything. That’s why our AI product is designed with security at its core—built from the ground up to safeguard your data with industry-leading protection and complete transparency.

Solve up to 64% of customer problems in seconds with PrimeAssist AI

Suggests products based on the needs of the customers, increasing cross-selling and upselling opportunities.

Personalized Interactions

Each conversation is unique, based on user behavior, style and needs, improving satisfaction and relevance.

Product Recommendations

Suggests products based on the needs of the customers, increasing cross-selling and upselling opportunities.

Conversation Analysis

Learn what your users are talking about, letting the AI provide you with detailed analysis and recommendations.

<span data-metadata=""><span data-buffer="">Who is Masin AI For?

Empowering construction and legal professionals with AI-driven insights. Streamline claims, contracts, and dispute resolution with precision.

Contractors

Employers

Helping employers streamline contract management and mitigate risks effortlessly.

Law Firms

What our clients say about us

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We Build AI Agents

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01 Customer Support

01

AI-Powered Customer Support That Never Sleeps

Instantly resolve queries 24/7 with intelligent chatbots that handle complex conversations across all channels.
Drastically reduce response times and boost customer satisfaction with always-available AI support.

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02 E-Commerce

03 Marketing

Frequently Asked
Questions

How long does it take to set up PrimeAssist AI?

It takes just a few minutes to set up PrimeAssist AI. No technical skills are required!

How does it work?

PrimeAssist uses AI to engage visitors on your website, answer their questions, recommend products, and boost sales by guiding them through their shopping journey.

How will PrimeAssist AI will get trained on my e-commerce store?

We import data of your products, collections, policy pages & other articles from your store once you install our app. PrimeAssist AI is automatically trained on this data & will be ready to engage & assist your customers!

What kind of questions PrimeAssist AI can answer?

PrimeAssist AI is designed to help your customers with their purchase decisions. It can help your buyers get more information about a product, find products which meet their needs, compare multiple products or even get general & policy-related information about your store.

What are the benefits of AI Shopping Assistant for Shopify?

AI shopping assistant can engage your website visitors in real time, answering product or service questions on-demand as they browse. They can access historical customer data, such as purchase history or previous interactions, to provide personalized product recommendations, which can translate into more conversions. Shopping assistants can also nurture prospects and potential customers through your sales funnel by proactively communicating with them, answering questions, and educating them about your product or service. Witness a surge in your Shopify sales.