Effective Date: March 4, 2025

Welcome to PrimeAssist.ai. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application, including our AI chat system.

By accessing or using PrimeAssist.ai, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you sign up, interact with our AI chat system, or contact us, we may collect:

• Full name

• Email address

• Company or organization name (if applicable)

• Phone number (optional)

• Billing or payment details (if you purchase services)

b. Usage Data

We automatically collect information on how you use the application, including:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time spent on pages

• Chat interactions (text logs with AI assistant)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, perform analytics, and personalize content.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain PrimeAssist.ai services

• Personalize your experience

• Improve our AI system based on anonymized interaction data

• Respond to user support requests

• Send updates, promotions, or important service-related communications

• Comply with legal obligations and prevent fraud

3. Sharing of Information

We do not sell your personal data. We may share your information with:

• Service providers (e.g., hosting, analytics, payment processors) under strict confidentiality

• Law enforcement or government authorities when required by law

• Business partners if we merge, sell, or transfer assets, subject to confidentiality

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights:

• Access your data

• Correct inaccurate information

• Request deletion of your data

• Object to or restrict processing

• Data portability

To exercise your rights, contact us at contact@primeassist.ai.

6. Data Retention

We retain your data as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

PrimeAssist.ai is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us immediately.

8. International Data Transfers

If you are located outside the country where our servers are based, your information may be transferred internationally. We ensure adequate protection in compliance with applicable laws like GDPR.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or contacting you via email.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

📧 Email: contact@primeassist.ai
🌐 Website: https://www.primeassist.ai