Voice AI + WhatsApp + website chat

AI voice agents that sell, support and collect, 24/7

Human-like voice agents for your phone lines, plus the same agent on WhatsApp and your website. Qualify leads, confirm orders, recover carts and collect payments, in your customer's language.

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Trusted by 300+ businesses across India and beyond

MokobaraMidutyHidesignMarsLivpureLibasDr Trust
PrimeAssist's impact in numbers
Conversations handled50M+
Revenue recovered₹100 Cr+
Languages20+
Voice latency<500 ms

Live demo

See PrimeAssist AI in action

Watch how our AI agents answer every call and chat, 24/7, so no customer goes unanswered.

IntroducingPrimeAssist
AI Voice Agents✦

Campaigns

Voice & WhatsApp Campaigns

Reach thousands of customers with personal, two-way conversations on voice calls and WhatsApp.

Upload any lead listCSV, CRM export or a saved audience segment.
Talks in 20+ languagesSpeaks Hindi, English, Hinglish, Tamil and more.
Auto-retry unanswered callsCalls back at the best time to reach each lead.
Results synced to your CRMOutcomes logged as interested, booked or not interested.
अ
Calling Priya S.
Jaipur · Hindi
नमस्ते Priya ji!
अதਪमকA+14
20+ languages
Revenue
₹13.9L
+₹82k / hr
Avg. call
1m 42s
Best 6–8 PM
Order placed · ₹1,499
Synced to CRM
now
Festive re-engagement
Voice campaign · 2h ago
Live
12,480 of 20,000 called~1h 10m left
Called
0
63% connected
Connected
0
27% interested
Interested
0
43% ordered
Orders
0

Sales

Conversational AI
Agents that sell.

Inbound and outbound — voice or chat — agents handle the full conversation end to end.

Understands natural speechCustomers speak naturally. No IVR menus, no "press 1".
20+ languages auto-detectedDetects the caller's language and replies in it instantly.
Syncs to your CRM instantlyCaller details and call summary logged automatically.
Escalates when neededHands off to your team with a full summary.
Incoming call
+91 98142 •••••
Ludhiana, Punjab
RK
AI agent answering…
RK
Rahul K.
00:00 · AI on call
Inbound call handling
AI Sales Agent · picks up in 1 sec
Live
Caller
Language
Intent
Escalation
Answered
8,240
Resolved by AI
80%
Booked
1,120

Customer Support

Support that never
sleeps or scales.

Handle every channel in one inbox, resolve the majority with AI, and hand off the rest with full context.

Voice, WhatsApp & web in one viewAll channels unified — no app switching
Full customer history always visibleOrders, sentiment, past conversations
Live ticket counter, real timeWatch conversations resolve as they happen
Filter by channel or statusFind any conversation in seconds
Unified inbox1,284 today
RK
Rahul K.2m
Voice
Where is my order #4821?
Resolved by AI
MS
Meera S.6m
WhatsApp
Can I change my delivery address?
Resolved by AI
V
Visitor 238111m
Website
Do you ship to Dubai?
Resolved by AI
AV
Anil V.18m
Voice
I want to cancel and get a refund…
Handed to Priya
NP
Neha P.24m
WhatsApp
Is the medium size back in stock?
AI replying
RK
Rahul K.
Full history · all channels
Resolved by AI
AI voice call · 01:12 Play
Asked for order status. Shared delivery ETA: tomorrow by 6 PM.
WhatsApp
AIHere is your tracking link: ship.in/4821
WhatsApp
Thanks, got it!
Reply on any channel…
RK
Rahul K.
Customer profile
Orders6
Lifetime value₹18,400
Last order2 days ago
ChannelsVoice, WhatsApp
SentimentPositive

Industries

Built for the way
your industry works.

Pre-built workflows and scripts for 8 industries — live in under 30 minutes.

E-commerce & D2C

Turn every abandoned cart and COD order into revenue.

Abandoned cart recovery
COD confirmation & RTO reduction
Order tracking & delivery updates
Repeat-purchase nudges
38%
lower RTO
22%
carts recovered
TriggerDONE
Cart abandoned · 15 min
AI voice callLIVE
Aanya · Urban Bags agent
WhatsApp messageSENT
Checkout link · 10% off
10:42
AI agent · speaking Hinglish
Urban Bags
00:00
UB
MuteEndSpeaker
10:43
UB
Urban Bags
Business account
After your call · 00:05
Message

Don't see your industry? Our agents adapt to any workflow you run by phone or chat. Talk to us →

Platform

One agent. Every channel.

Build once and deploy on voice calls, WhatsApp and website chat, with one shared memory of every customer.

Build agents
Describe the job in plain English, or start from an industry template.
Connect knowledge
Upload FAQs, catalogues and policies. The agent answers only from them.
Take actions
Book slots, send payment links and update orders or CRM mid-conversation.
Human handoff
Hand any call or chat to your team instantly, with the full context.
Unified memory
A customer who calls today and messages tomorrow is recognised on both.
Recordings & transcripts
Every call is recorded and transcribed, so you can review any conversation.
Track outcomes
Every call is scored and tagged: booked, paid, qualified or escalated.
Live analytics
Connect rates, conversions and revenue by agent, campaign and channel.

Speaks your customer's language

Natural, human-like conversations in 20+ languages and dialects, including Hinglish.

Englishनमस्ते20+ languagesTamilহ্যালোMalayalam
MarathiహలోHinglishவணக்கம்Gujaratiનમસ્તે

Testimonials

Loved by fast-growing teams

Mokobara
40%lower RTO rate
“PrimeAssist's AI calling team handles COD confirmations for every order. Our RTO dropped 40% in the first month.”
SK
Siddhant Khaitan
Co-founder, Mokobara
Flaminglo
58%reduction in support costs
“We replaced our first-line support with PrimeAssist AI. Response times improved 3× and costs dropped by more than half.”
DK
Dilip Kapur
Founder, Flaminglo
Peora
3.2×return on WhatsApp campaigns
“Personalised WhatsApp campaigns with AI replies drove a 3.2× ROAS in our first festive season with PrimeAssist.”
PB
Pallav Bihani
CEO, Peora
Integrations

Plugs into your stack. Live in minutes.

Connect Shopify, HubSpot, Zapier and more. Your AI agents use live order and customer data, with no code.

Shopify
HubSpot
Razorpay
G Sheets
Shopify
HubSpot
Razorpay
G Sheets
Notion
Calendly
WordPress
WhatsApp
Notion
Calendly
WordPress
WhatsApp
Zapier
Salesforce
Zoho CRM
WooCommerce
Zapier
Salesforce
Zoho CRM
WooCommerce
Facebook
Instagram
Stripe
Twilio
Facebook
Instagram
Stripe
Twilio

Blog

Voice AI & WhatsApp guides for growing businesses

View all articles →
AI Voice
AI Voice
The Complete Guide to AI Voice Calling: How Businesses Are Replacing Call Centers

AI-powered voice agents are transforming outbound and inbound calling — reducing costs by 60% while improving CSAT.

Oct 2026 · 6 min read
WhatsApp
WhatsApp
WhatsApp Business API in 2026: Everything About Conversational Commerce

Catalog sharing, payment integration, AI replies — learn how brands are making WhatsApp their top sales channel.

Sep 2026 · 6 min read
AI Agents
AI Agents
How AI Agents Are Redefining Customer Support Across Every Channel

Modern AI agents handle voice, chat, and email simultaneously — delivering instant, accurate responses that scale.

Aug 2026 · 6 min read

FAQ

Questions, answered

Simple, usage-based pricing
Plans from ₹999/month. Voice calls from ₹0.5/min.
See pricing →

PrimeAssist AI is a customer engagement platform that deploys AI voice agents and WhatsApp automation to help businesses run outbound campaigns, handle inbound support, and qualify leads — all without extra headcount.

Try PrimeAssist AI free for
14 days

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