1,000+
businesses
trust Primeassist.ai
trust Primeassist.ai
Deploy an intelligent chat widget on your website that combines real-time live agent support with 24/7 AI automation — reducing response times, capturing leads, and resolving queries instantly.
Why Chat?
From AI-powered instant responses to human handoffs and analytics — PrimeAssist Chat gives your team superpowers.
Resolve 80% of common queries automatically — no waiting, no agents needed. AI answers FAQs, product questions, and order status 24/7.
When AI isn't enough, route to the right agent instantly with full conversation context. No customer ever has to repeat themselves.
Turn website visitors into leads automatically. Smart proactive triggers engage visitors at the right moment to collect contact details.
All conversations — chat, WhatsApp, email — in one inbox. Track response times, CSAT scores, resolution rates, and agent performance.
How It Works
Add the chat widget to your website, configure your AI, and start engaging customers — all in under 10 minutes.
Paste one line of JavaScript or install our WordPress plugin. The chat widget appears on your site instantly — no developer required.
Upload your FAQs, product docs, and support content. Your AI chatbot learns your business and starts answering questions automatically.
Engage visitors with proactive messages, resolve queries instantly, capture leads, and hand off complex issues to your human agents.
Platform Features
AI Chatbot
Deploy an AI chatbot trained on your knowledge base that handles customer questions, qualifies leads, books appointments, and resolves tickets — all without human intervention.
PrimeBot AI
AI-powered · Always onlineLive Chat
Empower your support agents with a powerful, real-time chat console that shows full visitor context, suggests replies with AI, and allows multiple conversations simultaneously.
Lead Capture
Stop losing visitors who leave without engaging. Set intelligent triggers that proactively invite visitors to chat based on their behavior — boosting conversions by up to 35%.
Industries
From e-commerce to healthcare, PrimeAssist Chat adapts to your industry's workflows and compliance requirements.
Answer product questions, track orders, handle returns, and recover abandoned carts with proactive chat nudges that convert.
Book appointments, send pre-visit instructions, answer patient FAQs, and escalate urgent queries to medical staff instantly.
Guide customers through onboarding, answer account queries, assist with loan applications, and flag fraud alerts securely.
Capture student leads, answer admission questions, guide course selection, and automate enrollment workflows 24/7.
Qualify property leads, schedule site visits, answer pricing questions, and send location links — all from a single chat widget.
Engage trial users, guide product onboarding, handle support tickets, and route enterprise leads to sales — with full CRM sync.
Real Results
Businesses using PrimeAssist Chat see dramatic improvements within the first 30 days.
More Conversions
Average increase in lead capture vs. no-chat websites
Auto-Resolution Rate
Queries resolved by AI without agent involvement
First Response Time
Average AI first-response time across all conversations
Customer CSAT
Average satisfaction score rated by end customers
FAQ
Installation takes under 2 minutes. Simply copy the JavaScript snippet from your dashboard and paste it before the closing </body> tag on your website. For WordPress users, we have a dedicated plugin that installs in one click. We also support Shopify, Wix, Webflow, and all major website builders.
Yes! You can train PrimeBot by uploading PDFs, Word documents, URLs, and CSV files. The AI learns your product catalog, pricing, policies, and FAQs within minutes. You can also add custom Q&A pairs manually to ensure accuracy on specific topics. The bot improves over time as it learns from conversations.
Handoff is seamless and automatic. You define the escalation triggers — e.g., when a customer uses phrases like "speak to human", expresses frustration, or asks about topics outside the AI's training. The agent receives the full conversation history so the customer never has to repeat themselves. Handoff notifications go to agents via email, mobile app, and desktop.
Yes. We integrate natively with HubSpot, Salesforce, Zoho CRM, Freshdesk, Zendesk, Intercom, and 50+ other tools via our REST API and Zapier connector. Every conversation, lead, and ticket is automatically synced to your CRM in real time. We also support custom webhooks for any internal systems.
Absolutely. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are SOC 2 Type II certified and GDPR compliant. You can configure data retention policies, enable cookie consent banners, and export or delete customer data on request. Our servers are hosted in ISO 27001-certified data centers.
Join 1,000+ businesses using PrimeAssist Chat to convert more visitors, resolve more queries, and delight more customers — starting today.