Disclaimer

1. General Disclaimer

The information contained on the Primeassist.ai website (the "Site") and provided through our Platform is for general informational and commercial purposes only. While we make every effort to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. In no event will Primeassist.ai be liable for any loss or damage including, without limitation, indirect or consequential loss or damage arising from the use of or inability to use this Site or the Platform.

2. AI-Generated Outputs

Primeassist.ai provides artificial intelligence-powered tools, including conversational AI agents, voice AI, automated messaging, and analytics. By using these features, you acknowledge and agree to the following:

• AI outputs are not guaranteed to be accurate: AI-generated responses, transcripts, summaries, and recommendations may contain errors, inaccuracies, or omissions. They should not be treated as definitive or infallible.
• Human review is recommended: For any business-critical decision, customer communication, or compliance-sensitive task, we strongly recommend human review and oversight of AI-generated content before acting upon it.
• AI outputs may vary: The same input may produce different outputs at different times due to the probabilistic nature of AI language models.
• Context limitations: AI models operate within the context and training data available to them and may not account for recent events, highly specialised knowledge, or jurisdiction-specific requirements.

3. No Professional Advice

Nothing on this Site or within the Platform constitutes legal, financial, medical, regulatory, tax, or other professional advice. The information provided is for general informational purposes only and is not a substitute for advice from a qualified professional who is familiar with your specific circumstances.

Specifically:

• Regulatory compliance: Laws governing automated calling, SMS marketing, WhatsApp messaging, and data privacy vary by country and jurisdiction. The Platform's features and templates do not guarantee compliance with TCPA, GDPR, TRAI, or other regulations applicable to your business. You must consult qualified legal counsel to ensure your use of the Platform complies with all applicable laws.
• Business decisions: Any business strategy, marketing decision, or operational change based on Platform analytics or AI recommendations is made at your own discretion and risk.

4. Accuracy of Information

We strive to keep the content on this Site — including product descriptions, pricing, feature lists, case studies, testimonials, and statistics — accurate and current. However:

• Product features and pricing may change without notice. Always refer to your subscription agreement or contact our sales team for the most current information.
• Performance statistics and case study results (e.g., "reduce costs by 40%") represent specific customer outcomes and are not guarantees of results for your business. Actual results will vary depending on your industry, use case, configuration, and customer base.
• Third-party statistics and research cited on the Site are sourced from publicly available information and are provided for context only; we do not independently verify all such data.

5. Third-Party Links & Integrations

The Site and Platform may contain links to third-party websites and integrate with third-party services (such as WhatsApp/Meta, Shopify, telephony carriers, and payment processors). These links and integrations are provided for your convenience only.

We have no control over the content, privacy practices, or availability of third-party sites and services. The inclusion of a link or integration does not imply our endorsement or any association with their operators. We disclaim all liability for any loss or damage that may arise from your use of or reliance on third-party sites or services.

Any interactions you have with third-party services are governed by their respective terms and privacy policies, not ours.

6. Performance & Results

Marketing materials, case studies, testimonials, and promotional content on this Site describe outcomes achieved by specific customers in specific circumstances. These results are illustrative only and are not guarantees of future performance.

Factors affecting your results include, but are not limited to: industry sector, geographic market, quality of your customer data, message content, timing, product-market fit, and how the Platform is configured and operated. Primeassist.ai makes no promise that you will achieve similar results.

7. Service Availability

We strive to maintain high availability for the Platform, but we do not guarantee that the Platform will be available continuously, without interruption, or free from errors. Planned maintenance, unexpected outages, third-party infrastructure failures (including cloud providers and telecom carriers), and force majeure events may cause temporary unavailability.

Current Platform status and incident history are published at our status page. For details on our uptime commitments, please refer to your service agreement or contact our team.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Primeassist.ai, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Site or Platform.
• Any loss of data, revenue, profit, or business opportunity.
• Any harm resulting from your reliance on AI-generated content, analytics, or recommendations.
• Any regulatory penalties, fines, or legal costs arising from your use of the Platform in a manner inconsistent with applicable laws.
• Any damage caused by third-party services accessed via integrations or links from our Site.

This limitation applies regardless of whether Primeassist.ai was advised of the possibility of such damages and regardless of the legal theory under which damages are claimed.

9. Changes to This Disclaimer

We reserve the right to update or modify this Disclaimer at any time without prior notice. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. We encourage you to review this Disclaimer periodically. Your continued use of the Site or Platform after any changes constitutes your acceptance of the updated Disclaimer.

10. Contact

If you have questions about this Disclaimer or would like clarification on any point, please reach out to us: