Lead Qualification Agent
Automates qualifying inbound leads through intelligent voice interactions to identify high-quality prospects.
AI Voice Platform — 50M+ Calls Handled
AI Voice Agents That Handle Calls 24/7 — Zero Wait Times
Deploy human-like AI voice agents that handle inbound support, outbound sales, order confirmations, lead qualification, and appointment booking — with sub-600ms latency, across thousands of simultaneous calls, 24/7.
Inbound Support
Outbound Sales
Lead Qualification
Appointment Booking
Sample Call
Appointment Rescheduling
EN
0:00 / 1:04
11
Turns
4
Tool calls
<500ms
Latency
STT
98ms
LLM
287ms
TTS
102ms
User
Hi, I'd like to reschedule my appointment for next week.
AI
Of course! I've moved it to Thursday at 3 PM. You'll receive a confirmation shortly.
Call active now
<600ms latency
300+
businesses worldwide
trust Primeassist
trust Primeassist
Why Primeassist Voice AI
Why Businesses Are Replacing Call Centres with Primeassist Voice AI
See how Primeassist's LLM-powered voice AI outperforms legacy IVR and basic NLP chatbots — handling order confirmations, outbound campaigns, lead qualification, and support at enterprise scale.
Legacy IVR
Touch-tone Menus
Press 1 for Sales, press 2 for Support… Rigid menu trees with no understanding of customer intent.
- No natural language understanding
- High call abandonment rates
- Cannot handle edge cases
- Months to deploy
NLP Chatbots
Intent-based Systems
Basic NLP with intent mapping. Better than IVR, but still brittle when conversations go off-script.
- Basic intent recognition
- Fails on multi-turn dialogs
- No real-time action execution
- Robotic, unnatural voice
Primeassist Voice ✦
LLM-Powered Voice AI
Conversational AI that understands context, handles objections, executes tasks in real-time, and scales to millions of calls.
- Natural, human-like conversations
- Real-time function calling
- Multi-turn & outbound support
- Live in minutes, not months
AI Voice Platform Capabilities
Everything You Need to Run
Everything You Need to Run
AI Voice Calls at Scale
From no-code agent builder to outbound campaign management and full call analytics — one platform to replace your entire call centre operation.
Ultra-Realistic Voice
Proprietary voice synthesis built from real human performance data — indistinguishable from a live agent.
Sub-600ms Latency
Industry-leading response times verified by independent benchmarks — no awkward pauses or unnatural delays.
Smart Turn-Taking
Proprietary model that knows exactly when to speak and when to listen — just like a skilled human agent would.
Real-Time Function Calls
Book appointments, process payments, update CRMs, and transfer calls — all during the conversation, live.
Auto-Sync Knowledge Base
Streaming RAG pulls the latest data from your docs, FAQs, and product catalog — always up-to-date, zero manual work.
Analytics Dashboard
Custom dashboards, call recordings, sentiment analysis, and QA scorecards — full visibility into every conversation.
AI Voice Use Cases
AI Voice Agents for Every
AI Voice Agents for Every
Business Use Case
Outbound lead qualification, appointment reminders, abandoned cart recovery, payment collection, inbound support — if it involves a phone call, Primeassist AI voice agents can handle it at scale.
Inbound Customer Support
Appointment Booking
Payment Reminders
Lead Qualification
Order Confirmations
Debt Collection
Inbound Customer Support
Appointment Booking
Payment Reminders
Lead Qualification
Order Confirmations
Debt Collection
Outbound Sales Calls
Patient Intake
Survey & Feedback
Appointment Reminders
Real Estate Lead Nurture
IT Help Desk
Outbound Sales Calls
Patient Intake
Survey & Feedback
Appointment Reminders
Real Estate Lead Nurture
IT Help Desk
Agent Categories
Convert, Engage &
Convert, Engage &
Delight Customers
From converting leads to resolving support tickets, deploy specialized AI voice agents that handle every customer interaction — or build your own from the ground up.
Appointment Scheduler
Automates scheduling consults, appointments through interactive voice conversations.
Booking & Reservation Agent
Offers 24/7 automated booking assistance, managing reservations, cancellations, and scheduling.
Customer Support Agent
My order hasn't arrived yet
Checking order #ORD-58291…
Your order is out for delivery today by 6 PM. I've also sent you a tracking link via SMS.
Resolves common support queries instantly, reducing ticket volume and wait times across every channel.
Product Inquiry Agent
What's the difference between plan A and B?
Plan B includes priority support and 5 team seats. Want me to walk you through pricing?
Answers product and pricing questions in natural conversation, guiding prospects to the right solution.
Re-engagement Agent
We noticed you left items in your cart — claim your 15% discount
Cart restored
15% OFF applied
Proactively calls lapsed customers with personalised offers, recovering revenue on autopilot.
NPS & Feedback Agent
The experience was really smooth!
NPS Score
1
2
5
7
9
Thank you! Your feedback has been recorded. Expect updates soon.
Collects post-interaction feedback and NPS scores automatically, turning every call into actionable data.
Loyalty & Rewards Agent
Loyalty Rewards
Your tier: Gold
1,240 pts
You're 260 points away from a free reward!
JanFebMarAprMay
Informs customers of reward balances, redeemable offers, and upcoming perks — driving repeat purchases.
Post-purchase Agent
Your order was delivered — how was your experience?
Rate your purchase
Earn 50 pts
Follows up after delivery or service with personalised check-ins that increase reviews and repeat purchases.
How It Works
From Zero to Live
From Zero to Live
in Three Steps
No telephony expertise needed. Primeassist handles the complexity so you can focus on results.
01
Build Your Agent
Use our drag-and-drop builder or natural language prompts to define your agent's persona, goals, and conversation flows. Upload your knowledge base — docs, FAQs, product data — in minutes.
02
Connect & Configure
Port your existing business number or grab a new one. Connect your CRM, calendar, or payment gateway with one-click integrations. Run simulation tests to validate every edge case before going live.
03
Deploy & Scale
Go live instantly. Handle unlimited inbound calls or launch batch outbound campaigns. Monitor every conversation in real-time, review recordings, and let AI continuously improve from every call.
Conversation Quality
Voices That Pass the Human Test
Primeassist Voice is built on proprietary speech synthesis trained on thousands of hours of real human performance data. Your customers won't know they're talking to AI — unless you tell them.
- Natural prosody, emotion, and pacing
- 30+ languages, regional accents supported
- Custom voice cloning for brand consistency
Platform Depth
Enterprise-Grade Tools, Startup-Friendly Setup
Whether you're running 100 calls a day or 100,000 — Primeassist's platform handles the infrastructure, compliance, and analytics while you focus on outcomes.
- Drag-and-drop agentic conversation builder
- Simulation testing across edge cases
- Batch outbound campaigns with scheduling
Quality Assurance
QA at Scale, Zero Manual Review
Built-in simulation testing, continuous QA scoring, and custom analytics dashboards — so you always know exactly how your voice agents are performing and where to improve.
- Automated call scoring and sentiment analysis
- Full transcripts + searchable call recordings
- Real-time alerts for escalation events
Results That Speak
Numbers That Move
Numbers That Move
Your Bottom Line
50%+
Reduction in support costs
compared to human call centres
3x
More calls handled
without adding headcount
38%
Higher scheduling NPS
reported by healthcare customers
99.9%
Platform uptime
guaranteed SLA
Customer Stories
What Businesses Say About
What Businesses Say About
Primeassist Voice AI
“
"Primeassist Voice answers every inbound call in seconds and collects payments automatically. We recovered over $35,000 in overdue invoices within the first month alone."
SK
Sanjay Kumar
CFO, RapidFinServ
★★★★★
“
"We cut appointment no-shows by 80% with AI voice reminders. Setup was done in a single afternoon — the team was blown away."
EM
Elena Martinez
Director, HealthBridge Clinics
★★★★★
“
"Our order confirmation calls went from 200 a day manual to fully automated overnight. RTO rates dropped 35% in the very first month."
AK
Amit Khanna
COO, StyleVault
★★★★★
“
"Primeassist's multilingual voice AI handles customers in 8 languages 24/7. We scaled across three new markets without hiring a single additional agent."
DT
David Torres
CTO, GlobalReach SaaS
★★★★★
“
"Primeassist Voice answers every inbound call in seconds and collects payments automatically. We recovered over $35,000 in overdue invoices within the first month alone."
SK
Sanjay Kumar
CFO, RapidFinServ
★★★★★
“
"We cut appointment no-shows by 80% with AI voice reminders. Setup was done in a single afternoon — the team was blown away."
EM
Elena Martinez
Director, HealthBridge Clinics
★★★★★
Enterprise-Ready
Security & Compliance
Security & Compliance
Built In, Not Bolted On
Primeassist meets the highest standards for regulated industries — deploy with confidence at any scale.
HIPAA Compliant
Full compliance for healthcare voice workflows and patient data handling.
SOC 2 Type II
Independently audited security controls verified by third-party assessors.
GDPR Ready
Data residency controls, consent management, and PII redaction built in.
Role-Based Access
Granular permissions, SSO, and audit logs for enterprise teams.
99.9% Uptime SLA
Geo-distributed infrastructure with automatic failover and redundancy.
On-Premises Option
Deploy entirely within your own infrastructure for maximum data control.
Integrations
Connects With Your
Connects With Your
Entire Stack
SIP trunking with any carrier, CRM sync, calendar booking, and payment gateways — Primeassist plugs into every tool in your voice operations workflow.
View all integrations
FAQ
Frequently Asked Questions
Everything you need to know about Primeassist Voice.
An AI voice agent is a software system that makes and receives phone calls autonomously using natural language AI. Unlike traditional IVR or scripted bots, Primeassist voice agents understand context, handle multi-turn conversations, respond to unexpected questions, and take real actions — all without human supervision.
Very. Primeassist's voice synthesis is trained on thousands of hours of real human speech and scores consistently above 4.5/5 in blind listening tests. We model natural prosody, emotional inflection, pacing, and even filler words — making our agents genuinely difficult to distinguish from live agents in controlled studies.
Yes. You can port your existing business phone number to Primeassist with zero downtime, or provision a new local or toll-free number in minutes. We support SIP trunking with all major carriers including Twilio, Vonage, Telnyx, and custom SIP providers.
Primeassist agents are powered by large language models, so they can handle open-ended questions, off-script conversations, and edge cases naturally. You define the agent's persona, goals, and guardrails — the LLM handles the rest. For situations outside its scope, the agent seamlessly escalates to a human with full context transfer.
Primeassist Voice supports 30+ languages including English, Hindi, Spanish, Arabic, Mandarin, French, German, Portuguese, and more. Regional accents are supported for key markets. The AI auto-detects the caller's language and switches seamlessly mid-conversation when needed.
Yes — 14 days, no credit card required. You get 200 free voice minutes, full access to the builder, analytics, and all integrations. Our onboarding team will get you to your first live call within hours of signing up.
Primeassist is SOC 2 Type II certified, HIPAA compliant, and GDPR ready. All calls are encrypted in transit and at rest. PII redaction, data residency controls, and role-based access controls are available on all plans. Enterprise customers can opt for on-premises deployment.
Ready to Deploy Your AI Voice Agent?
Join 300+ businesses using Primeassist Voice to handle phone calls on autopilot. Start your free trial today — no credit card required.